Public Mobile Review 2026 — Plans, Pricing & Verdict (QC telecom)
Our Verdict
Public Mobile offers good value for money thanks to its low prices and its Telus network, but online-only support limits accessibility.
Public Mobile offers prepaid subscription plans on the 5G network powered by TELUS, which covers 99% of the country: from 1 GB at $22/month up to 50 GB of 5G at $35/month, the latter as a limited-time offer, plus taxes. Plans under 50 GB are limited to 4G speed. Public Points, including 2% back on every dollar spent, reduce the bill. Help comes through help articles, the community, a support request and chat with an agent. The app is rated 4.7 out of 5 on both the App Store and Google Play.
How this review was conducted
This review is a documentary assessment. It is based on Public Mobile's public interface, its published pricing and publicly available information, as recorded on 2026-05-31. No field test was carried out: no subscription, no purchase and no exchange with customer support took place. Some items were checked again on 2026-10-06 against the official pages cited. Pricing and terms change: check them on Public Mobile's own site before you decide.
The evaluation is based on an analysis of features, pricing, network coverage and user experience. No physical test period was conducted.
Criteria Breakdown
| Criterion | Score | Weight | Comment |
|---|---|---|---|
| Network coverage | 8/10 | 20 % | 5G network powered by TELUS, which covers 99% of the country. 5G is reserved for the 50 GB plan and the Canada-U.S.-Mexico plans; plans from 1 GB to 35 GB run at 4G speed. |
| User experience / App | 8/10 | 5 % | App rated 4.7 out of 5 on the App Store and on Google Play. You can activate your plan in minutes with an eSIM, change or cancel your subscription and use your rewards in it. |
| Plan flexibility | 7/10 | 20 % | No-commitment subscription, for the same amount every month, which you can change or cancel in the app; activation in minutes with an eSIM. |
| Support quality | 6/10 | 10 % | Help articles, support videos, a subscriber community and support requests; if those resources are not enough, chat with a customer support agent. |
| Value for money | 8/10 | 30 % | Plans from $22/month for 1 GB; 35 GB at $30 at 4G speed, and 50 GB of 5G at $35 as a limited-time offer, plus taxes. Public Points give back 2% of every dollar spent. |
| Fee transparency | 8/10 | 15 % | "Prix-visible" subscription: Public Mobile promises a bill with no extra or hidden fees, for the same amount every month; taxes are added to the displayed prices. |
Strengths
- Plans from $22/month for 1 GB, and 50 GB of 5G at $35/month as a limited-time offer, plus taxes.
- 5G network powered by TELUS, which covers 99% of the country.
- No-commitment subscription: activation in minutes with an eSIM, and a plan you can change or cancel in the app.
- Public Points: 2% back on every dollar spent and 5 points for every 12 months of subscription, to use to reduce your bill or add options.
Weaknesses
- Plans from 1 GB to 35 GB limited to 4G speed: 5G starts with the 50 GB plan.
- Help is self-serve first: help articles and the community, then chat with an agent if those resources are not enough.
Who Is It For?
- Budget-conscious users
- Customers used to resolving their problems online
- People living in urban or suburban areas
- Consumers looking for no-commitment plans
Not Ideal For…
- Users who prefer phone or in-person support
- Those who want a 5G plan at the lowest price: the cheapest, 50 GB at $35/month, is a limited-time offer.
Pricing
Prepaid no-contract subscription, for the same amount every month: 1 GB at $22, 5 GB at $24, 10 GB at $28 and 35 GB at $30 per month at 4G speed, and 50 GB of 5G at $35 per month as a limited-time offer. Plus taxes.
See also: Phone abroad: roaming or eSIM, what it really costs — our dated comparison.
Direct Alternatives
- Fizz — A Videotron brand, 100% online, with no stores and no phone number: 40 GB of 5G at $35/month, plus taxes, and unused data carried over.
- Koodo Mobile — Offers varied plans with in-person support and similar network coverage
- Chatr Mobile — Prepaid plans powered by the Rogers network, from $25/month; 30 GB for $35/month with a new activation and automatic payments.
