Fido Mobile Review 2026 — Plans, Pricing & Verdict (QC telecom)
Our Verdict
Fido Mobile, operated by Rogers, offers 5G plans reaching up to 1 Gbps, stores and Travel Passes; its 5G Bring Your Own Phone plans start at $45/month for 20 GB, less $5 with automatic payments, but its app is only rated 2.7 on Google Play.
Fido Mobile is operated by Rogers Communications Canada Inc. Its 5G plans offer speeds of up to 1 Gbps and, according to Fido, 5G coverage across the country. Bring Your Own Phone plans range from 20 GB at $45/month to 60 GB at $50, and 60 GB with U.S.-Mexico roaming for the first 12 months at $55; a $5/month credit applies with automatic payments, taxes extra. Fido no longer sells prepaid plans: since February 20, 2025, they go through chatr. The Fido My Account app is rated 4.1/5 on the App Store, but 2.7 on Google Play.
How this review was conducted
This review is a documentary assessment. It is based on Fido Mobile's public interface, its published pricing and publicly available information, as recorded on 2026-06-01. No field test was carried out: no subscription, no purchase and no exchange with customer support took place. Some items were checked again on 2026-10-07 against the official pages cited. Pricing and terms change: check them on Fido Mobile's own site before you decide.
Desk-based evaluation using the public pages of fido.ca (plans, roaming, SIM card and eSIM, contact), Fido's terms of service and the app's listings on the App Store and Google Play. No subscription, purchase or contact with support was made.
Criteria Breakdown
| Criterion | Score | Weight | Comment |
|---|---|---|---|
| Network coverage | 8/10 | 20 % | Fido advertises a 5G network "across the country", with speeds of up to 1 Gbps, and publishes a coverage map. Its 5G plans include unlimited Canada-wide calls and texts; roaming in the United States and Mexico is included with some plans. Fido is operated by Rogers Communications Canada Inc. |
| User experience / App | 6/10 | 5 % | The Fido My Account app (real-time data tracking, bill, payment) is rated 4.1/5 on the App Store, but 2.7 on Google Play. The SIM card or eSIM is activated online, and a SIM card is sent with the online activation of a brought-in phone. |
| Plan flexibility | 7/10 | 20 % | Fido no longer sells prepaid plans: since February 20, 2025, they go through chatr. Bring Your Own Phone plans range from a slower basic 3 GB plan to plans of up to 60 GB of 5G, with a SIM card or eSIM; 5G plans have no overage fees, and Fido Roam Travel Passes are available for 3 to 30 days. |
| Support quality | 7/10 | 10 % | Support by phone or chat, Fido stores with appointment booking, and online help by topic: billing and payment, account, mobile. |
| Value for money | 7/10 | 30 % | 20 GB of 5G at $45/month and 60 GB at $50, less a $5 credit with automatic payments, taxes extra. More expensive than budget brands: Lucky Mobile offers new customers 30 GB, including 5 GB bonus with Auto Top-Up, at $35/month, but on 4G LTE. |
| Fee transparency | 7/10 | 15 % | Prices shown before taxes, with the automatic payment credit spelled out; no one-time fee when ordering a Bring Your Own Phone plan online. A $40 fee may apply to set up a purchased device, and the basic plan charges $15 per 100 MB beyond 3 GB. |
Strengths
- 5G plans with speeds of up to 1 Gbps, with 5G coverage that Fido advertises across the country.
- SIM card or eSIM, and data-rich plans with no overage fees, including the hotspot feature.
- Fido Roam Travel Passes for 3 to 30 days (United States: $25 for 3 days, $80 for 30 days) or a daily rate of $16 in the United States.
- $5/month credit with automatic payments, and 3% back with a Rogers Red credit card.
Weaknesses
- Fido My Account app rated 2.7 on Google Play, even though it gets 4.1/5 on the App Store.
- No more prepaid plans: since February 20, 2025, Fido customers must get them from chatr.
- Basic 3 GB plan at $39/month capped at 3 Mbps, at $15 per 100 MB beyond that, with no hotspot.
Who Is It For?
- Users who prioritize national network coverage
- Customers accustomed to Rogers wanting to stay in its ecosystem
- Consumers keeping their phone: 5G Bring Your Own Phone plans, with no one-time fee when ordering online.
- Travellers: U.S.-Mexico roaming included for 12 months in one plan, and 30-day Fido Roam Travel Passes in more than 180 destinations.
Not Ideal For…
- Those looking for the lowest price: Lucky Mobile offers new customers 30 GB, including 5 GB bonus with Auto Top-Up, at $35/month on 4G LTE, versus 20 GB of 5G at $45 with Fido before the $5 credit.
- Android users who manage everything in the app: Fido My Account is rated 2.7 on Google Play.
Pricing
Bring Your Own Phone plans: 20 GB of 5G at $45/month, 60 GB at $50, 60 GB with U.S.-Mexico roaming for the first 12 months at $55; $5/month credit with automatic payments; basic 3 GB plan at $39. Taxes extra.
See also: Phone abroad: roaming or eSIM, what it really costs — our dated comparison.
Direct Alternatives
- Fizz Mobile — 40 GB 5G plan at $35/month, managed online, with no stores or phone line; its My Fizz app is rated 1.8/5 on the App Store.
- Public Mobile — Monthly plans starting at $22 on the TELUS network, at 4G below 50 GB; its app is rated 4.7/5 on the App Store and Google Play.
- Rogers — Rogers Communications also operates Fido: worth comparing if you want a plan from the main brand of the same group.
